Eric Zimmerman is the “EZ” in ITrealitiEZ, LLC.  He has over four decades of experience working with and within private as well as public sector domestic, international, and global entities to implement technology that is driven by business requirements. Eric’s philosophy is firmly dedicated to bringing Business, Personnel, and Technology closer together for purpose driven collaboration, thereby reducing the number of displaced realities while also encouraging internal innovation.

Eric has worked with his clients in development of Business Case, Business Requirements Definition, Rough Order of Magnitude Estimation, and Solution Development for their ITO project pipeline. He brings extensive experience within multinational companies with achievements highlighted by long term vision, innovation, and practical working knowledge in many facets of Information Technology. 

Key Roles Performed

• Technical Delivery Manager
• Technical Transformation Lead
• Chief Engineer
• Migration Architect
• Technical Consultant
• Solution Architect
• Discovery Architect
• Automation Manager
• Production Control Analyst
• Data Center Facilities Manager
• Application Developer
• Electronics Technician
• Field Engineer
• Service Representative
• Shift Leader
• Lead Computer Operator

24 years of continuous service

Eric worked at Ahold Information Services from April 1998 through December 2005 as Lead Computer Operator, Shift Leader, and Manager of Procedures, Automation, Configuration Technology, Data Center Facilities, and Workplace Services. During December of 2005 Ahold outsourced to Electronic Data Systems (EDS). While at EDS, Eric held the roles of Technical Delivery Manager, Global Technical Lead, and Chief Engineer. EDS was purchased by Hewlett Packard in 2008 and renamed to Hewlett Packard Enterprise in 2009. During his Hewlett Packard Enterprise tenure, Eric held positions as Chief Engineer, Technical Transformation Lead, Technology Consultant IV, and Migration Architect. While still in the same company, Hewlett Packard Enterprise and Computer Sciences Corporation merged to become DXC Technology. During his DXC Technology tenure he held roles as Migration Architect and Solution Architect. While working on a project as an Advisor level Solution Architect in October 2020, Eric was spun out of DXC with the divestiture of U.S. State and Local Health and Human Services Business to a new company called Gainwell Technologies. During his tenure at Gainwell, which ended December 2022, he served in the roles of Solution Architect and Discovery Architect. The timeline from Ahold Information Services through Gainwell Technologies spanned 24 years of continuous service.

Experience

• ITrealitiEZ, LLC

• Hybrid – Domestic clients
• Mar 2023 - Present

Consult with and bring Business, Personnel, and Technology closer together for purpose driven collaboration, thereby reducing the number of displaced realities, while also encouraging internal innovation.

 Skills: Digital Strategy · Coaching · Contract Negotiation · Business Case Development · Business Requirements · Technical Requirements · Functional Requirements

• Gainwell Technologies

• Work from home – Various domestic Medicaid Management Information System clients  (23 States and Territories) 
• Oct 2020 - Dec 2022 (2 years 3 months)

Skills: Workload Characterization · Collaboration Solutions · Cross-team Collaboration · Analytical Reasoning · Data Analysis · Consulting · Research · Business Intelligence

• DXC Technology

• Work from home – Various clients foreign and domestic
• Apr 2017 - Oct 2020 (3 years 7 months)

Responsible for all technical aspects of a client’s workload migration from point A to Point B (includes migration across/within datacenters, server states, user bases, operating systems, HW/SW versions, platforms, workplaces, delivery teams, etc.). Provides overall design/engineering direction and support for migration across all towers to ensure the program meets the contractual obligations and operational standards, as well as the client’s business imperatives.

Skills: Strategic Consulting · Management Consulting · Workload Characterization · Collaboration Solutions · Data Analysis · IT Strategy

· Hewlett Packard Enterprise

• Various locations foreign and domestic as well as work from home
• Aug 2009 - Apr 2017 (7 years 9 months)

· Migration Architect - 02/2016 - 04/2017

· Chief Engineer - 01/2010 – 02/2016

• TNT Express
• Alcatel-Lucent
• Con-Way / Menlo Logistics
• VALE Mining Company
• Butterfield Bank
• Genzyme Corporation
• Pegasus Solutions Inc.

· Technology Consultant – 02/2009 – 12/2009

• Symantec Corporation
• Government of the Republic of Singapore

Skills: Collaboration Solutions · Cross-team Collaboration · Analytical Reasoning · Data Analysis · Consulting · Discovery Process · Configuration Management · Digital Strategy · Coaching · Contract Negotiation · Enterprise Architecture · Data Center · Solution Architecture

· Electronic Data Systems

• Various locations foreign and domestic
• Dec 2005 - Oct 2009 (3 years 11 months)
• Royal Ahold 12/2005 – 02/2009

 Skills: Strategic Consulting · Management Consulting · Discovery Process · Configuration Management · Contract Negotiation · IT Management · Solution Architecture

· Ahold USA

• Ahold Information Services – Greenville, SC
• 1998 - 2005 (7 years)

Mainframe and mid-range computer operations

Manager of Procedures, Automation, Configuration Technology, Data Center Facilities, and Workplace Services at Ahold Information Services

Skills: Cross-team Collaboration · Discovery Process · Configuration Management · Contract Negotiation · IT Management · Solution Architecture

· Unum Insurance

• Colonial Life & Accident Insurance Company – Columbia, SC
• Jan 1997 - Apr 1998 (1 year 4 months)

Mainframe and mid-range computer operations and production control

• Interim Technologies

• Transamerica Investors Securities Corporation – Charlotte, NC
• Aug 1996 - Dec 1996 (5 months)

Mainframe production control

• Alternative Resources Corporation

• Colonial Life & Accident Insurance Company – Columbia, SC
• Apr 1996 - Aug 1996 (5 months)

Mainframe and mid-range computer operations and production control

• Universal Financial Products

• Indianapolis, IN / Greenville, SC / Charlotte, NC
• Nov 1991 - Mar 1996 (4 years 5 months)

Computer Technician for mainframe, mid-range, PCs, high-speed check sorters, microfilm, microfiche, network, magnetic tape, DASD, printer

Component level problem determination and part replacement

• Nationale-Nederlanden North America Group

• National Data Center – Property and Casualty
• Indianapolis, IN
• Jun 1990 - Nov 1991 (1 year 6 months)

Mainframe and mid-range computer operations, production control, print, decollation, and data entry • Data center consolidation

• Jefferson National Life Insurance Company

• Indianapolis, IN
• Jan 1990 - Jun 1990 (6 months)

Mainframe and mid-range computer operations, production control, print, decollation, and data entry

• Nationale-Nederlanden North America Group

• Security Life of Denver – National Data Center – Life
• Denver, CO
• Sep 1988 - Sep 1989 (1 year 1 month)

Mainframe and mid-range computer operations, production control, print, decollation, and data entry • Data center consolidation

• Nationale-Nederlanden North America Group

• Midwestern United Life Insurance Company
• Fort Wayne, IN
• Jan 1988 - Sep 1988 (9 months)

Mainframe and mid-range computer operations, production control, print, decollation, and data entry • Data center consolidation

• Central Data Processing Agency of Allen County Indiana

• Fort Wayne, IN
• Oct 1982 - Sep 1986 (4 years)

Mainframe and mid-range computer operations, production control, print, decollation, and data entry

Foundation Certificate in IT Service Management - Eraneos - Powered by Quint Issued Jul 2002 - Expires May 2047